Privacy Policy

ALPHA EXAM PREPARATION LLC (“AlphaPrep”) operates one or more services Cisco Certification Exam Training Products (“Cisco”) and any other technical training products (taken together, our “Services”). It is AlphaPrep’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, AlphaPrep collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AlphaPrep’s purpose in collecting non-personally identifying information is to better understand how AlphaPrep’s visitors use its website. From time to time, AlphaPrep may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. AlphaPrep also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. AlphaPrep only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to AlphaPrep’s websites choose to interact with AlphaPrep in ways that require AlphaPrep to gather personally-identifying information. The amount and type of information that AlphaPrep gathers depends on the nature of the interaction. For example, we, at a minimum, ask visitors who sign up for any account to use our Services to provide a username and email address. Those who engage in transactions with AlphaPrep – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, AlphaPrep collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with AlphaPrep. AlphaPrep does not disclose personally-identifying information beyond any of AlphaPrep’s use on the Services that would be reasonably foreseeable to the user submitted the personally-identifying information to AlphaPrep other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

AlphaPrep may collect statistics about the behavior of visitors to its websites. For instance, AlphaPrep may monitor the usage various parts of the location. AlphaPrep may display this usage information publicly or provide it to others. However, AlphaPrep does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

AlphaPrep discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AlphaPrep’s behalf or to provide services available at AlphaPrep’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using AlphaPrep’s websites, you consent to the transfer of such information to them. AlphaPrep will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, AlphaPrep discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when AlphaPrep believes in good faith that disclosure is reasonably necessary to protect the property or rights of AlphaPrep, third parties or the public at large. If you are a registered user of an AlphaPrep website and have supplied your email address, AlphaPrep may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with AlphaPrep and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. AlphaPrep takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. AlphaPrep uses cookies to help AlphaPrep identify and track visitors, their usage of AlphaPrep website, and their website access preferences. AlphaPrep visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using AlphaPrep’s websites, with the drawback that certain features of AlphaPrep’s websites may not function properly without the aid of cookies.

Business Transfers

If AlphaPrep, or substantially all of its assets, were acquired, or in the unlikely event that AlphaPrep goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of AlphaPrep may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by AlphaPrep and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, AlphaPrep may change its Privacy Policy from time to time, and in AlphaPrep’s sole discretion. AlphaPrep encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.